Support
Frequently asked questions
If the answer you need is not here, send us a message and we will get back to you.
Your account
Use the "Forgot password" link on the sign-in page. We will email you a reset link that stays valid for one hour.
Yes. The site works in any modern browser on phones, tablets, laptops and TVs. Your progress syncs across every device you sign in on.
Yes, the library grows over time and new material is included in your membership at no extra cost.
Membership & billing
Membership is billed monthly or annually — see the membership page for current prices. The annual plan works out cheaper per month.
Open your account, go to Billing, and choose Manage billing. You can cancel there in a couple of clicks. Your access continues until the end of the period you have already paid for.
Cancelling stops the next payment rather than refunding the current period, and you keep access until that period ends. If something has gone wrong, contact us and we will sort it out.
All major credit and debit cards, plus Apple Pay and Google Pay where your device supports them. Payments are handled by Stripe — we never see or store your card details.
Yes. Open Billing in your account and choose Manage billing to switch plans. Stripe prorates the difference automatically.
Getting started
Yes. The first lesson of every course is free to watch, and a selection of guides and recipes are open to everyone. You do not need to enter card details to view them.
Everything on the site: every video course and lesson, every training guide, and every recipe with full macro breakdowns. There are no tiers and nothing is held back for a higher price.
No. A large part of the library is built around bodyweight, resistance bands and a single kettlebell. Courses list the equipment they assume before you start.
Still stuck?
Send us a message and a real person will reply, usually within a working day.
Contact us